Www.myshoefashion.gr is the online store for the sale of products through the Internet of the company with the name “KOKKALIS IOANNIS”, located in Argos, 9 VAS.KONSTANTINOU Street, 21231 / ARGOS Tax Office). GEMI number: 29467413000.
Each visitor can browse the online store www.myshoefashion.gr without giving any personal information. You only need to give us personal data when you order products to fulfill it.
This discloses what information we collect about you when you visit myshoefashion.gr and describes how we use this information.
Our policy is to keep the information we collect from our site completely confidential and to use it exclusively for internal purposes of the company. We do not share your personal information with any other member / group. In any case, the employees of myshoefashion.gr who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure has been taken to secure your data. Your personal information in extremely rare and special cases may be disclosed to companies cooperating with myshoefashion.gr, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information are not subject to any illegal processing.
The protection of personal data is in accordance with the current legislation on the protection of personal data.
Ensuring the Confidentiality of the Transfer of Your Personal Data
To ensure the confidentiality of data transfer, the SSL encryption protocol with RSA key 2048 bits is used
Collection of your personal data:
The personal information we collect includes name, address, e-mail, telephone. We may also collect specific information about your visit, such as the type of browser you are using, the date and time you visited the Site, the pages of the Site you visited, and the web address of the web site from which you connected directly to the Site. us. This information helps us to improve and manage the Site.
* In case you want an invoice, instead of a receipt, we also collect: Tax Identification Number, Tax Office.
Use of your personal information:
The personal information we collect on this Site will be used to secure the services you request.
We may use your personal information to provide important product information, including helpful updates and notifications. In addition, we can send you information about other products of myshoefashion.gr.
Processing of personal data:
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD2016 / 679), any specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for data protection personal and private life in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX).
A. Email Messages
Our company myshoefashion.gr sends e-mails about your account (such as notifications about the status of your orders, password reset messages and more) to the e-mail address you have stated. For this reason, we must store your email address for as long as you remain our customer. We use the information in the billing / shipping address section and may be sent to your payment or shipping method provider so that
– Identify shipping and payment methods available for your site.
– Complete the payment or shipping process through the provider you have chosen to complete the order when you submit it.
Some of our staff, as well as our technical associates, who are responsible for customer management, may have access to your data. We respect the confidentiality of your data, so access to it is provided only in case of need for the proper operation of the store. For example, a supplier receives your data only if you ordered something from it, so that the seller can fulfill your order.
If you decide that you no longer want to use our store and you want to withdraw your personal items, do notprovided by our database (or if you want to receive all the personal data we have about your account), send us an email at the following email address firstname.lastname@example.org.
If you believe that your personal data has not been used correctly, you have the right to file a complaint with a supervisor. We are obliged by the EU Regulation, for the General Data Protection Regulation, to inform you of the above right and to make it clear to you that in no case do we intend to misuse your data.
B. Member Registration
1. The subscription
2. Your Account
The information entered during your registration as a Member must be complete, true and up to date. In case of registration of a legal entity as a Member, the name of the contact person must be mentioned as well as the full name of the legal entity. In case of change of data, the Member is obliged to immediately inform www.myshoefashion.gr about his new data so that it is always complete and true. You have the ability, at any time, to access your data, or you can also at any time request the immediate deletion or correction of your data, their temporary non-use by www.myshoefashion.gr, their commitment or non-transmission, following the same procedure as above to send us an email. In any case, your details are kept by our Company only for as long as you are a registered member of myshoefashion.gr. Your personal data is not disclosed to any third party and is managed exclusively by our company.
All your personal data, which are collected through the special electronic form of myshoefashion.gr are the absolutely necessary for the performance of the above services and your registration declares your full consent.
C. SUBSCRIBE TO NEWSLETTER
Your subscription to our Company newsletter is at your discretion and is not a mandatory procedure for purchasing from our Online Store or for providing our other services, including your simple browsing of our Website.
Your registration in the Newsletter Service of our Company, is completed by entering your e-mail address (email) in the corresponding field on our page. Upon completion of your registration, you give us your explicit consent for our Company to send you information and promotional material for its products and services, as well as related advertising messages.
The user agrees and undertakes not to use the online store (indicative) for:
Sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal for any reason, causes unlawful insult and damage to the company KOKKALIS IOANNIS or to any third party, whether it violates the confidentiality or confidentiality of any informationwhen face
Sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minority, etc.
Sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others
Sending, publishing, e-mailing or otherwise transmitting any material it contains, software viruses or any other code, files or programs designed to interrupt or damage, destroy or equip the operation of any computer software or hardware
Collect or store personal data about other users
It also agrees that the company KOKKALIS IOANNIS and its associates are not responsible for anything that arises from third party members who use its site. Any use contrary to the above except for accidents or civil penalties results in termination of services provided without notice.
All contents of the site (including texts, graphics, images, photos, drawings and software) are the intellectual property of the company KOKKALIS IOANNIS and are protected by Greek and International Legislation. Any copying, reproduction and retransmission of the material without the written permission of the company is prohibited. Their appearance on the website should in no way be construed as a transfer or assignment of a license or right of use
WHAT ARE COOKIES?
Functionality Cookies: They allow the execution of basic functions of the site, such as adding products to the cart and storing products in the wishlist.
Preferences Cookies: These cookies “memorize” your preferences when you browse our site, so we can recommend the right products based on your needs.
Advertising Cookies: With advertising cookies we seek to show you ads related to your interests, so as not to bother you with unwanted messages.
Cookies Analytics: They enable us to evaluate the effectiveness of the various functions of our site, so that we can continuously improve the experience we offer you.
Third party vendors, including Google, may display the Company’s ads on Internet sites.
You can set your Browser to notify you each time before a cookie is downloaded and you decide whether to download or reject it. In this case, keep in mind that you may not be able to take full advantage of it.
Myshoefashion.gr may use Google Analytics features for display ads (e.g., repeat marketing, Google Display Network appearance reports, Doubleclick campaign manager integration, and demographic and interest reports).
Using Ads Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.
Here are the available Google Analytics web opt-out options available.
Www.myshoefashion.gr complies with Google AdWords Interest Based Advertising Policy and restrictions for sensitive categories and:
Uses repeat marketing with Google Analytics for web advertising.
Myshoefashion.gr and third party suppliers,including Google, use both a third-party cookie (such as the Google Analytics cookie) and a third-party cookie (such as the DoubleClick cookie) to update, optimize, and display ads based on past visits by some users to its website.
Myshoefashion.gr and third-party vendors, including Google, use both third-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to report on how impressions of myshoefashion.gr ads, other uses of advertising services and the interactions with these ad impressions and advertising services are related to visits to the website of www.myshoefashion.gr.
If you have any questions about the present or concerns about the way we handle Personal Data, please contact us using the contact form
<< myshoefashion.gr >> undertakes the obligation to inform the users for any modifications as well as for any change through the website of the online store. It reserves the right to unilaterally renew or modify these terms and conditions of transactions made through its online store, according to its needs and trading habits.
The change of terms does not occupy orders that are already in progress
1. THE SALE ITEM
The features and other details of the products sold are available and you can get information by following the search instructions listed
on our websites and by “clicking” on the name of the respective product,
without prejudice to any typographical errors that have escaped our attention or have occurred unintentionally or due to downtime of the website for technical or other reasons.
For all the products contained in “www.myshoefashio.gr” there are indications for their availability. In any case, it must be made clear that the delivery times of your order depend on the availability of the products in our warehouses. In case the product is not available, you will be informed in time about its non-availability.
2. PRODUCT ORDER AND CONSUMER PROTECTION
Placing an order through the e-shop is a conclusion of a distance selling contract, regulated by the legal framework of Law 2251/1994, as amended.
Possibility of concluding a valid order through the e-shop, you have if you are legally competent according to the Greek Civil Code. The company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons.
3. PROCEDURE FOR ORDERING THROUGH E-SHOP:
Fill in a special form with the necessary information for concluding the sales contract.
Your orders are received by our company with every reservation to check the availability of the products you have chosen.
If there is no availability then we will contact you by phone, in order to arrange for modification or cancellation of your order request. In case the telephone communication is not possible, an e-mail will be sent to you so that you can contact us. If this is not possible for a period of 10 days from the date of your order then your request is automatically canceled and you will have to place a new order.
For the convenience and service of all those who wish to buy from our online store, www.myshoefashion.gr has the following alternative payment methods:
The store www.myshoefashion.gr gives you the opportunity to pay as it suits you best in one of the following ways.
Cash on delivery, upon delivery to your place.
Cash on delivery is valid only for Greece.
In this case the customer will be charged 2.50 euros (including VAT 24%) plus shipping costs.
By Deposit in a bank account
For your best service, the order number or your name should be mentioned in the depository
PIRAEUS: GR61 0171 9170 0069 1713 2355 579
Beneficiary: Kokkalis Ioannis Kon.
NATIONAL BANK: GR84 0110 3140 0000 3142 0020 864
Beneficiary: Kokkalis Ioannis Kon.
ALPHA BANK: GR49 0140 6730 6730 0210 1042 672
Beneficiary: Kokkalis Ioannis Kon
* For your best service, give your name and order number listed in the confirmation email to the bank as a reason.
* In case the deposit is not made within 2 working days, the order is automatically canceled.
* If the payment is made by money transfer from a bank account and the transfer concerns different banks then the commission will be charged to the customer. (In case the customer does not take it into account during the transfer, we will contact him to cover the cost of the bank supply before the order is sent)
With credit / debit / prepaid card
With your credit, debit and prepaid card through the secure environment of PIRAEUS BANK. All your credit card transactions are carried out in the strong encryption environment of PIRAEUS BANK. The debit of the credit card is made by the bank and provided that the data and its validity are checked and certified. To maximize your security, myshoefashion.gr does not store or retain on the server the details of credit / debit / prepaid cards.
* Myshoefashion.gr gives you the opportunity to choose between a retail receipt or an invoice as proof of your order. Invoice is issued to companies and freelancers, entering details such as the VAT number. and the Tax Office upon completion of the order.
Free shipping throughout Greece for all orders over € 60.00.
For purchases up to € 59.99 the shipping cost is € 4.
Orders are shipped the same day or within 1-2 days from the time we receive your order.
Our goal is to deliver the order to you in the shortest possible time, simplifying the shipping process.
Delivery may be delayed:
a) During periods of high commercial traffic
b) Due to adverse weather conditions
c) In case of force majeure
* In case you do not receive the products of your order within 7 working days, please contact us!
The shipment of our products is done in collaboration with the General Post Office.
The cost for sending the products to Cyprus is € 12.00, which is borne by the customer.
Delivery of products takes place within 7 working days from the moment of shipment.
For any further clarification or information please contact us: 27510-61309
Customer service department 27510-61309
Monday to Friday 10: 00-13: 00, Saturday 10: 00-14: 00
For all cases where you wish to return the product you bought (resize / color / design or replace), you must enter a Return Request with the required information by clicking on the link below and filling in all the required fields:
Once your request has been verified by our staff, we will notify you by phone or receive email notification of return approval and instructions on how and where to send it.
If you wish to change the product you purchased – and only in case the product has not been used – you must submit a Return Request within 5 days from the date of receipt or call 227510-61309 with customer service for the product change-replacement process.
SERVICE HOURS FOR CHANGES
MONDAY- WEDNESDAY-FRIDAY 10: 00-14: 00
TUESDAY-THURSDAY: 10: 00-13: 00
RETURNS without prior notification of the store, WILL NOT BE ACCEPTED.
For orders within Greece, the first change is made without any charge for the customer, if the replacement product has a value greater than € 70.00, otherwise the charge is € 4.00 per product, while for each change after the first, the charge amounts to € 6.00 per product.
For orders outside Greece, the customer returns with a charge and is charged for the replacement shipment with the normal shipping costs (depending on the country of destination)
* In periods of discounts and discounts, product changes are made based on the original price of the ordered product.
* The free change for products worth more than € 70, the charge of € 4.00 forfirst change as well as € 6.00 for each change after the first is valid only if the change is made with the courier company that we sent it to you.
Alternatively, the customer undertakes the replacement process at his own expense.
The right of withdrawal does not apply:
In cases where the price of the products has been paid in the physical store of www.myshoefashion.gr KOKKALIS IOANNIS and at the same time, these have been received from the physical store, as the sale is not considered to have been done remotely.
Right of withdrawal – Order cancellation – Refund
You have the right to change your mind and withdraw from the contract, without stating the reason and free of charge (on the value of the product), within 14 calendar days from the day you received the product.
It is possible to cancel your order in the following cases:
Before sending the product – Cancellation is possible either by sending an e-mail to the email address email@example.com, or by phone at 27510-61309
Refunds are made if the following conditions are met:
• The products and their packaging must be in excellent condition and accompanied by all accompanying documents
(eg Retail Receipt or Invoice, and all accessories such as labels, etc.)
• In case of refund you must send the products you want to return within 5 days from the date your request for a refund will be accepted.
• If you request a refund, the money will be refunded, for the value of the products, in full within 10 working days from the date of cancellation of the order.
• In orders that have been charged with shipping costs, the amount of shipping is not refundable!
• In case of refund THE RETURN COSTS OF THE PRODUCTS ARE CHARGED TO THE CUSTOMER
(The return of the products is done EXCLUSIVELY and only with a courier company COURIER of his choice).
• Otherwise we reserve the right not to accept the return.
In addition, according to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution through the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available at
In case the product you received does not match the product of your order, you must register a Return Request within 5 days of receipt and send the product within 3 days from the date of approval of the Request.
In this case there is no customer charge for the replacement.
Supplier Liability and Guarantee.
The producer of every product you buy is responsible for any damage due to a defect in his product
Although we thoroughly check each product before sending it to you
in the rare case that a product proves to be defective within 15 days from its sale, we undertake its replacement with a new one or its repair if this is possible without any charge to you.
Once the defect is identified, you will need to file a Return Request to receive instructions on the return / replacement / repair process.
If the replacement is deemed necessary and there is no availability, you have the option to request its replacement from another, equal product of your choice or of greater value, with the obligation to cover the additional difference that will arise.
All products have a warranty of 15 days from the date of purchase. After 15 days the company does not bear any responsibility in case of a defective product.
* A PRODUCT IN WHICH HAS BEEN ABUSED IS NOT CONSIDERED DEFECTIVE.
Terms relating to all the above cases
** When you return products that have benefited from a discount / offer from a promotion or even from member reward points, the refund of the points / money will be adjusted accordingly.
** In case of repeated returns or in case myshoefashion.gr realizes, at its absolute discretion, that the customer abuses the right of return or acts in bad faith, it has every right to refuse customer service.
** myshoefashion.gr will refuse the return of products in case in the original packaging ofProduct – box or envelope – there are shipping labels, tapes, and the like, which violate the integrity and commercial appearance of the original packaging.
The returned products must be placed in a package (bag) of the respective courier company or other packaging, on which the return documents (shipping labels, etc.) of the courier company can be stuck. If there is no packaging, the transport company will seal / apply adhesive tape to the original packaging of the product resulting in its physical damage. All returned parcels must be in the same condition as the ones delivered, without marks, without adhesive tape.
The responsibility for the existence of packaging on which the return labels will be affixed lies solely with the customer / sender.
-All the promotional actions that our store does are valid only for the initial / new orders and not for cases of product replacement or additional order in order to change products.
In these cases the discount / offer from the promotion will be adjusted accordingly
-The products offered in the category “Latest sizes” can not always be combined with other promotions.
Customer service department 27510-61309
Monday to Friday 10: 00-13: 00, Saturday 10: 00-14: 00
1. Advertising messages: myshoefashion.gr provides its users with the opportunity to choose their information about the new products available on the market and for any other offers, payment arrangements, etc. by sending advertising – informational messages to their email or postal address. or by phone. The company myshoefashion.gr will not abuse its above service. Users are always given the option to stop receiving advertising messages.
2. Modification of the terms hereof: The company myshoefashion.gr reserves the right to unilaterally modify or renew the terms and conditions of transactions. The company myshoefashion.gr undertakes the obligation to update this text for any change or addition to the terms.
3. Applicable Law: All transactions you make through www.myshoefashion.gr are governed by International and European law governing issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994) which regulates issues related to distance selling.
Www.myshoefashion.gr has been adapted with the GDPR framework.
Code of Conduct
The operation of the online store www.myshoefashion.gr is governed by the use of the current Code of Ethics for E-Commerce of the Hellenic E-Commerce Association (Greek eCommerceAssociation- GRECA), which defines the minimum rules of professional ethics and ethical conduct, both to the consumer and between the various companies that sell products / services through digital channels.
You can read the full text of the Code of Conduct, directly on the page of the Hellenic E-Commerce Association (Greek eCommerceAssociation- GRECA), here.